My son installed the trial version of Vegas 7.0 it asked for the serial number, we don't have one, so I tried to uninstall vegas 7.0 and it says the key not found and won't uninstall, so I tried to use my purchased version of Vegas Movie Studio 6.0 and it now asks for the serial, after putting in the serial click next and the serial number highlights, the program goes no further. Nether program will uninstall both say "Key Not Found", I tried to reinstall Vegas Movie Studio 6.0 from the CD and it says that I need to uninsal the newer version first. Is there an uninstall utility for these programs? This has created a great problem for me as I have a video project due in less than a week. I have also tried to use Advanced uninstaller 2006 and again I get the same responce "Key not found" I sent this message to sony.

There responce was:
"To ensure that you get a proper installation of your software onto your system, we would ask that you un-install all of your Sony Media Software and older Sonic Foundry software. Do this from the Windows Control Panel's Add/Remove Programs Menu."

I cant remove the programs this way, the uninsaller is looking for a key and the program wont accept the key.

5 Comments:

  1. Anonymous11:08

    its not looking for a serial key its looking for a uninstall key that should be in the folder where you installed the programmes

    ReplyDelete
  2. Anonymous11:09

    Ok I fixed this issue, I uninstalled with "Your Uninstaller 2006" then Once un-installed, click over to your Windows Registry Editor (Start -> Run -> regedt32).

    Once in there, delete the following registry entries:
    HKEY_CURRENT_USER\Software\Movie Studio
    HKEY_CURRENT_USER\Software\Sony Media Software
    HKEY_LOCAL_MACHINE\SOFTWARE\Movie Studio
    HKEY_LOCAL_MACHINE\SOFTWARE\Sony Media Software

    It worked like a charm.
    Thanks for the help

    ReplyDelete
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